Drug & Alcohol Testing FAQs

Do you perform DOT (Department of Transportation) and non-DOT drug testing?
Yes. We perform DOT and non-DOT Drug Collections.
What form of payment do you accept?
We accept checks by phone, paypal, all major credit cards, and company checks.
When is payment due?
Companies will be invoiced with payment due upon receipt, individuals are charged at time of service or prior to service.
How is Drug & Alcohol tested?
Test are performed on Urine, Blood, Saliva, or Hair.
What happens if a Employee has non-negative results?
If an employee test positive, we send the specimen to our SAMHSA certified laboratory for confirmation. For DOT/non-DOT, specimen is sent to a SAMHSA certified lab and the Medical Review Officer (MRO) will normally contact the subject to determine if there is a medical explanation for the positive results. For example, eating poppy seeds before a test can result in a false positive for opiates. However, an MRO also knows that poppy seeds cannot cause certain levels of opiates, and certain additional testing can eliminate that.
How will I receive results?
Hard copy given on day of on-site collection or by mail, fax, and online access for contracted companies.
Are the collectors experienced?
Yes. Our collectors have drug testing experience and some collectors are Certified Professional Collectors (CPC) for meeting DOT collection regulations.
What is the benefit if my company contract with Labs To Go?
You will have professional collectors performing your drug screenings. Not only is our on-site service convenient, but you will receive competitive rates with the same quality of service as a laboratory. No more down-time, No waiting rooms, 24 hour service 7 days a week.
How long does drug testing last?
The collection process should take no more than 10 mins for Instant test and 15 mins for DOT/non-DOT. (Allow more time for delay in urination) DOT/non-DOT specimens are sent to laboratory.
Do you provide MRO services?
Yes.Our MRO service are used for DOT and non-DOT drug testing.
Do you perform confirmations on non-negative results?
If an employee test positive, we send the specimen to our SAMHSA certified laboratory for confirmation. For DOT/non-DOT, the MRO at the SAMHSA laboratory will evaluate medical explanations for the drug test results.
What do I need prior to providing a collection?
Valid government issued I.D.
What is a Medical Review Officer (MRO)?
A Medical Review Officer (MRO) is a person who is a licensed physician and who is responsible for receiving and reviewing laboratory results generated by an employer’s drug testing program and evaluating medical explanations for certain drug test results.
How do I schedule a drug screening?
By simply calling (757) 490-8888 or send email to orders@labstogo.com and in subject enter Drug Testing or fill out our omline form under Schedule Now.
Do you provide discounts to companies?
Yes. Contracting Labs To Go to perform all your drug tests can benefit companies with multiple locations, Corporate accounts and companies that has a minimum of 5 employees drug screened at once.
When are results received?
Instant test are resulted in 5 minutes and DOT and non-DOT are resulted in 1-4 business days.
What are the advantages of using eChain?
eChain® is a web-based electronic chain-of-custody and collection process designed by MEDTOX Laboratories, Inc. to help manage the drug screening process. eChain® is an online database, and no download is needed with the exception of Adobe Acrobat Reader. It allows Labs To Go to perform collections without the cumbersome paperwork, eliminates collection errors by prompting the collector through a step-by-step drug screen collection. eChain® also allows companies to electronically track the status of the drug screen order through completion. eChain can not be used for DOT/non-DOT testing.
Do you perform Instant Panels?
Yes. We perform panels 5, 6, 8, 10 and 11
What is DOT?
Department of Transportation Federally Mandated/DOT Regulated companies that include Airlines (FAA), Transit (FTA), Pipeline (RSPA), Railroad (FRA), Coast Guard/ Merchant Marines (USCG), Federal Motor Carriers (FMCSA)
What is non-DOT?
Non-Regulated/Non-Mandated agencies that want the Drug and Alcohol testing requirements as DOT.
Is Labs To Go certified to perform DOT testing?
Yes. Our Certified Professional Collectors (CPC) are certified through DATIA.
Is the DOT testing performed through a SAMHSA laboratory?
Yes. All DOTand non-DOT are sent to a SAMHSA certified laboratory for testing.
Are the instant panels approved by DOT regulations?
Yes. All instant panels are SAMHSA certified and DOT approved.
How many employees can get drug tested at once?
There is no minimum or maximum number of employees that can be tested at once.
When can my company schedule drug testing?
Drug testing can be scheduled anytime.
Can Labs To Go help my company establish a drug free workplace program?
Yes. There is no cost for a drug free workplace program. Additional on-site services are available. Please contact Labs To Go for more information. Employers have seen a decrease in workplace accidents, employee mistakes, absenteeism, employee turnover, and in their workers’ compensation claims. Other benefits are less tangible, such as improved workplace environment, employee morale and customer satisfaction.
Who can you perform drug testing for?
Small and Large Businesses, Coporations, Law Enforcement, Government, Sports Organizations, Schools and Individuals.
What are the benefits of having on-site drug testing?
On-site drug resting saves a lot of working hours for corporations, sport organizations, and schools as results are almost instantaneous. On-site drug testing results are often available in less than ten minutes. Laboratory tests take hours and even days to provide results.
On-site drug testing costs only a fraction of the laboratory processing and interpretation fee.
On-site drug testing is simple to perform. There is no need of any special equipment.
The main factor that differentiates on-site drug testing from others is its convenience. You need not send your employees, students or children to special laboratories or clinics. Not to mention the amount you need to spend on traveling to labs. Whether it is workplace, school or even a home, on-site drug testing is applicable at any place.
Since on-site drug testing identifies the drug abusers easily, accurately and inexpensively without disturbing the working environment, it is considered as an ideal method for application at workplaces, schools or homes. Therefore, it is very necessary for employers, school management and law enforcement departments to use on-site drug testing methods to identify the drug abusers.
What is the purpose of drug testing?
To lessen the impact from drug abuse in the workplace, including tardiness, absenteeism, turnover, attitude problems, theft, decreased productivity, crime and violence. The US Department of Labor estimates that drug use in the workplace costs employers $75 to $100 billion dollars annually in lost time, accidents, health care and workers compensation costs. Sixty-five percent of all accidents on the job are related to drug or alcohol, and substance abusers utilize 16 times as many health care benefits and are six times more likely to file workers compensation claims then non-abusers

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  • Testimonial

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      • I was really impressed with the services this company provide. I needed a paternity test and with my busy schedule Labs To Go came to my home and performed the collection on me and my baby boy and within 3 days I found out he was mine. Not only did I save time but I saved money compared to other paternity test companies. Highly recommended.

        —Gerald Arnold

      • This company exceeds expectations, the owner Cheree Owens is absolutely wonderful. I get my random drug testing once a month due to legal issues and I see her as a blessing for having such a great vision.


      • Since using Labs To Go, our company has saved money on drug testing and the downtime is completely eliminated. Drug testing is one issue we no longer have. A business much needed!!

        —Bridgette Goodman

      • I say, if you write life/health/disability insurance. You NEED Labs To Go to perform your exams. Reach before and after hours, last minute, I can go on and on. Thank you Labs To Go, the small companies get the job done faster and accurate. You have a lifetime agent.

        —Rodney Harris

      • I drove 2 hours to find out the lab I scheduled to have a hair follicle drug test was closed due to observance of the holiday, I googled and found Labs To Go, within 45 minutes, they came to me and performed collection on me and my fiancee’, and charged less then the original lab. My results were faxed to my lawyer and the judge in a matter of 3 days. Kudos to Labs To Go,

        —Mandy P.

      • My custody battle required a hair follicle drug test on my ex-husband, Labs To Go came to the court and performed the collection. By my surprise, I didn’t realize the judge was going to have Labs To Go take the stand to ensure their certification. Handled situation professionally and I won everything I wanted in the custody battle.

        —Kate Best

      • All I can say is Labs To Go, is “The Way To GO”, they come to you, anytime, cost effective, professional, go the extra mile. My STD test came back positive but Labs To Go’s physician wrote a prescription over the phone and sent to the local pharmacy and I was tested and treated without stepping into a doctors office. I tell everyone I know about Labs To Go.


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